Live Chat Support Tools | Online Customer Support
by: Maya Gupta.
?The world is no longer the same as it was about a couple of decades ago. The world is changing at an alarming rate maybe even faster than an extremely fast train running from one city to another in Japan. Time is money. Technology helps ...
Customer Service: Stop Sabotaging Your Customer Relationships
by: Lora J Adrianse.
If you've called for customer service recently you're familiar with this recorded message "This call may be recorded or monitored for quality purposes." I immediately think to myself, "Oh great, here comes the game of 20 questions."
Now do...
Meeting Customer Demands Through Improved Customer Service
by: Thomas R. Cutler.
Plantnode’s built-in intelligence goes beyond raw data collection to provide a fully integrated production and performance management application; differentiated by the ability to compare real-time data against planned estimates. ...
At Your Service: The Ten Commandments of Great Customer Service!
by: Susan Freidmann.
Customer service is an integral part of our job and should not be seen as an extension of it. A company’s most vital asset is its customers. Without them, we would not and could not exist in business. When you satisfy our customers...
Getting the Most Out of your Next Customer Support Call
by: Silvester Thompson.
There generally are two types of issues that come into customer support centers. First is a standard "not working properly" problem where a piece of equipment doesn't work as it's supposed to. For example, you purchase a new digital video...
Customer Support at Online Casinos
by: Riza.
Reasons to Contact Customer SupportThere are several different ways in which customer service staff can help clients at the online casino. Online casinos have surfaced as a product of modern technology. However, sometimes in this technolo...
4 Easy Steps to Better Online Customer Support
by: Bina Omar.
Customer support is very important when you're running a business, whether your business is on or off the net. If your customer support is hopeless, you'll soon find your customers running away from you and worse, telling others to stay aw...
How Knowledge Base Software Can Help Online Customer Support ?
by: Hassan_Ahmed.
Knowledge base software is used to provide 24/7 online support to customers. Knowledge base software is a FAQ system with more advance features in it. Knowledge base software give you the chance to get statistics on the questions asked by...
Hubcap Heaven and Wheels launches new customer support program
by: Kurt Reis.
Hubcap Heaven and Wheels, the worlds leading authority on anything hubcap or wheel related has released some fun, informative new features to their website. They have always been known for their superior customer support, but the level o...
Increase in Customer Sales = Increase in Customer Service
by: Maida M. Barrientos.
One of the most popular questions asked in online business forums or even by my customers and subscribers is this :
“How the hell can I increase my sales?”
or
“I’ve got tons of visitors but nobody seems to be buying anything? What ...
Sorry, No Customer Service After 4:00 P.M.
by: David Leonhardt.
A few months ago, I wrote about ingenious styles of customer service that every business should know about, mostly because their employees were inflicting them on their customers.
For instance, I warned about "in your face customer service...
The Best of the Best in Customer Service
by: Abgscoach.
Competing with larger businesses seems almost impossible when you are just starting out. Trying to foster business growth, when the competition has more resources can be discouraging. The temptation to close up shop and surrender can some...
Customer Service - What is It?
by: Bob Pearce.
I. Customer Service starts with your staffHappy employees are happy to serve customers. Happy employees love their job, and it shows when they provide a service or product to your customers. Make sure that you provide a work environment...
Sorry, No Customer Service After 4:00 P.M.
by: David Leonhardt.
Sorry, No Customer Service After 4:00 P.M.By David Leonhardt A few months ago, I wrote about ingenious styles of customer service that every business should know about, mostly because their employees were inflicting them on their custome...
Improving Customer Service
by: Luana Emmons.
Improving customer service starts at the top - with us owners and managers. We need to be living pictures of how we want our staff to treat customers. Having 10 plus years operating, owning and working in the food business and being a cust...
