ANY QUESTIONS? FIND YOUR ANSWERS HERE!
What are the requirements for renting a car?
Driver must be between 18 to 65 years old and possesses a valid Singapore Class 3 driver’s license. (Driver below 23 years old or possesses a probationary license is required to pay a refundable deposit. Amount will be refunded after a proper inspection and upon returning of the rented vehicle.)
Can I cancel my booking?
There is no charge to reschedule or cancel of bookings that are made 7 or more days from the date of original booking. However, any rescheduling/cancellations made less than 7 days to the date of original booking will be assessed a fee.
What if the vehicle breaks down?
In event of a vehicle breakdown, driver must call to report immediately. We will dispatch a service provider to you at no cost. A replacement vehicle will be provided, subject to availability. If not, pro-rated amount will be refunded to you. Kindly note that punctured tyres, empty petrol tank, flattened battery, loss of car key or key locked in vehicle does not constitute a breakdown. Driver shall bear a labour fee of $50 for each trip, which does not include the cost of replacing the parts.
Will there be additional charges, if I fail to return the car on time?
There will be a grace period of 15 minutes. Penalty fee of $10 apply for every subsequent 30 minutes period.
Do I need to fill up the petrol tank?
Driver should refill the petrol tank to the same level as when he/she collected the vehicle. If the tank is not refueled to the same level, the cost of petrol will be levied.
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