About Writer Learn more in "The Integrity Course," an online, multimedia course to help you say what you think without getting fired or losing your friends.www.TheIntegrityCourse.comLaurie Weiss, Ph.D., is an internationally-known executive coach,psychotherapist, and author. Email:feedback@laurieweiss.com
Communicating Emotionally Difficult Information You may struggle when it's time to say something sensitive or potentially upsetting to someone you work with. However, sometimes it is necessary to discuss things that must be changed in order for the relationship to continue on a positive note. Here are nine steps you can use to help y... Similar Editorial : Communicating Value by Terence R. Traut. | Source : Work Life Management
Changing Conflict To Dialogue Dialogue is a different kind of conversation. It's a way of exploring and understanding information and ideas. When practiced, it draws on and uses the wisdom of everyone involved. It is easier to create an argument than it is to create a dialogue. You do this when you have a differen... Similar Editorial : Writing Good Dialogue by Nicole Murphy. | Source : Corporate Management
Conflict: The Critical Questions When you've taken on the task of helping others resolve conflict, your most important job is to know what questions must be answered to help clarify the situation. The more of these questions you can answer, the better you be able to help your clients to tap their own resources to resolve the conf... Similar Editorial : Once Upon a Conflict by Judith Richardson. | Source : Corporate Management
Conflict: Steps To Resolution When it's clear that a conflict exists and you are the one who must do something about it, do this. First understand that the process of conflict intervention can take almost any length of time, from a few minutes to several years. Steps in the process include: ? helping the part... Similar Editorial : Once Upon a Conflict by Judith Richardson. | Source : Work Life Management
Conflict: Hazards Of Helping If you are going to help people resolve conflict, you should be aware of potential pitfalls that can undermine the entire process. The most dangerous pitfall is that your clients may expect you to single-handedly design and implement a solution that will fix everything. The next most d... Similar Editorial : Once Upon a Conflict by Judith Richardson. | Source : Corporate Management
Overcome Conversation Power Plays: 5 Steps To Success You know how frustrated you feel when you're in a one-sided conversation, you have something important to say, and you just can't seem to get through.In a conversation power play, it is assumed that if someone can successfully avoid responding to you, he or she wins. You are supposed t... Similar Editorial : Conversation With A Newbie by Stuart Reid. | Source : Dealing with Grief
Disarming Defensive Behavior Some people need to be right whether they are or not.No matter what you say to them about a problem, they can explain...Why they couldn't help making a mistake...Why they are not to blame because they meant well...Why it's your fault that they made the mistake....... Similar Editorial : Defensive Driving by David Faulkner. | Source : Dealing with Grief