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In the present fast paced world, where almost every organization and business firm employs educated personnel and a trained workforce, there hardly seems to be an urgent need for managers. On the contrary, instead of managers supervising the employees, it is much better to hire coaches who train and provide the employees with the required solutions and appropriate directions. Rather than following the traditional job of supervising and monitoring, a manager needs to shift his focus on how to appropriately coach the workforce.
We all require coaching, no matter what our age or profession. In order to excel in a particular field, comprehensive coaching is essential. Business firms coach their employees to acquire better output, while parents coach their children to face tough challenges of life. However, for coaching to be effective, a manger needs to develop successful skills and strategies. While making the transition from the conventional role of a manager to a motivating coach, certain important guidelines should be kept in mind. As a coach you should help an employee to realize his potential and identify his strengths. You need to help him develop those skills and it is your responsibility as a coach to help your subordinate inculcate business skills and deliver excellent performance. Coaching is a comprehensive process, comprising of various skills and strategies required from you, so that you can effectively train and coach employees efficiently, to yield the desired results. In order to do so, you as a coach have to work on developing certain key attributes and qualities that would help you to conduct the coaching satisfactorily. The first step to effective coaching is to identify and convey your goals precisely and clearly to your associates. There should not be any confusion in the minds of the employees regarding the results expected from them. Communicate your expectations in exact words and terms, so that you can pave a way for them to follow. You need to establish the main objective distinctly, so that the person being coached knows how to go about achieving it. Setting goals can vary, depending on the nature of work. The goals can include achieving major business objectives and even imparting knowledge to a secretary on how to manage appointments and time schedules efficiently. Merely establishing the goals for the work force is not enough. They should also possess the appropriate means of achieving these goals. Resources and training should be provided to yield the desired results. For instance, a receptionist may require learning communication techniques, while an accountant may have to learn to apply computer programs like Tally. After you have succeeded in instituting the goals and provided the employees with the required coaching on how to utilize the relevant resources, the next step in coaching is to execute a successful plan or strategy. In order to implement your plan you may have to consider several aspects like how much time will be required for coaching a person in a particular skill and how you will go about helping him develop these skills. The time span within which you are expected to reach your goal is an essential criterion while planning. After you have followed the above-mentioned steps, the last thing that remains to be seen to is jotting down the guidelines in writing, for later reference. This way you can always go over it, incase you wish to modify it and make positive amendments. Putting your targets and plans in writing is always helpful, since you can review it for setbacks. They can also be used to assess employers feedback. Coaching is implemented with a view to help individuals achieve their professional goals, as well as personal ambitions in life. |
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