Most collection agencies take the "vulture" approach. They scavenge on poor folks trying to stay afloat, but have been unable to remit payments for any variety of reasons. They employ debt-collecting methods that are not only unethical; they are downright disrespectful.
Many other, almost all, other collection agencies take the "vulture" approach. They harass poor folks who are going through hard times and are just trying to stay afloat financially. They employ debt-collecting methods that are not only unethical; they are downright disrespectful.
On the other side of the coin, NCO may just be different. Of course, they still are going to be diligently after debtors to pay up, but maybe in a more civil manner. They certainly claim to be concerned about the well-being of their targeted debtors. Still, they, like any profit-generating business, are most probably far more concerned with the overall contentment of their clientele. There's nothing incorrect about that.
A business is created to generate profit and the more the better.
NCO serves the following industries:
- Utilities;
- Retail;
- Financial Services;
- Technology;
- Telecommunications;
- Education;
- Government;
- Commercial/B2B;
- Insurance;
- Cable;
- Healthcare;
- Transportation;
- and any other interested.
Of course, NCO is not that much different from the average collection agency; they just disguise them much more effectively. NCO is a multi award-winning corporation that has earned the privilege to call themselves an industry leader. They consistently outperform many similarly-based organizations, yet do so in apparently respectful style.
Unlike many other collection agencies, NCO is international. They have headquarters in 9 different countries. They maintain over 140 locations and over 30,000 employees. They are simply the largest organization of their type on the planet and their stellar reputation for effective practice and excellent customer service are the primary catalyst for this.
NCO goes on and on concerning their stellar performance standards and it is all probably well-founded. But for the average American consumer with debt problems, NCO can still prove to be a common nightmare. As with any collection agency, NCO has plenty negative consumer reviews and lawsuits. However, considering the sheer volume of their business, they apparently offend consumers far less often than their vulture-based competition.
Contact Information for NCO:
United States NCO Financial Systems, Inc. 507 Prudential Road Horsham, PA 19044 (800) 220-2274 (215) 441-3000 (800) 550-9619 - Consumer Hotline (866) 269-8669 - Consumer Hotline Fax
Canada NCO Financial Services Inc. 75 Port Royal East, Suite 240 Montreal, Quebec H3L 3T1 General Inquiries: (514) 385-4444
Sales: (905) 819-4270
United Kingdom
NCO Europe Ltd. Old Docks House Watery Lane Preston
, England PR2 1AU 01772 765000
