Telephones To Enhanced Employee Performance

By: Dennis Jaylon

Gone are the days when telephones were the prerogative of only the bosses. Now every good company provides telephones to all their executives. These corded phones are desk phones which are usually situated in the work station of the employees near where they sit. The executive telephones are rich in features which makes the work of employees - smooth, fast, smart and highly efficient.

Telephones are particularly necessary for sales team or the marketing force in your office. They need to be in touch with the clients on a regular basis. Also it is very important to have a fixed number where the clients can call or leave a message for the contact person.

Telephones are very helpful when it comes to stay in constant touch. For example, usually clients prefer only one point of contact for their project, who is answerable for all kinds of activities going on for the projects in question. If one of your customers wishes to talk to the person handling the portfolio, then one exclusive telephone number for the employee would mean

  • client will be able to directly call the contact point

  • no one else, stranger to the client, would be answering the call

  • client would not have to wait till the right person comes on line


The modern day telephones are packed with new age features which empowers your employees to deliver efficient performance. They enable them to work smart and delivery results in less time. For instance, with the help of one of the most important features - speaker phone-
  • the executive can work, write or type simultaneously while speaking over the phone
  • more number of people can listen or participate in the conversation. This way you can avoid meetings to let everyone know about the conversation.


Plus there are many more features which enable smooth communication and reduces the need of unwanted meetings, discussions etc. This gives time for more constructive and meaningful activities, enhances performance efficiency and thereby makes each employee competent.

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