In current vibrant age, only a few websites publish static content, the number of sites that publish dynamic content is growing rapidly and making their wide reach into respective market segment. Many enterprises use intranets, the Internet, or both to provide easy access to dynamic content. Online stores selling books, music, electronics, apparels, computers, or several other things are examples of an Internet client-server application.
Client-server application offers several additional advantages over traditional applications. Users do not have to install the application on a client computer, which not only saves client disk space but also ensures that the user always has the most up-to-date version of the application and related data. In addition, such applications also provides benefits of platform independence, no matter clients are running, Mac, Windows, Linux or any other Operating System, they just need a web browser to access the application.
OMS offers 2-tier, 3'tier or n-tier client server architecture based solutions catering diverse needs of our clients. We have expertise in designing and developing distributed applications for our client's intranet, and internet related needs.
Customer Relationship Management (CRM) Solutions
Customer Relationship Management (CRM) is a customer-centric industry approach with the objective of maximizing productivity, profits, and customer satisfaction. Technologies that support this business purpose include the capture, storage and analysis of customer, vendor, partner, and internal process information. Functions that support this business purpose include Sales, Marketing and Customer Service, Training, Professional Development, Performance Management, Human Resource Development and Compensation. Technology to support CRM initiatives must be integrated as part of an overall customer-centric strategy.
Why CRM
The term "Customer Relationship Management" appeared not long ago but managed to become an integral part of successful on-line businesses as the connecting link between a company and its customers. Every company should better understand its customers and their needs by adopting CRM solutions, and OMS is ready to provide every company with this service.